Service Desk - Basic

Basic is the right solution if you want to stay responsible for most things, and at the same time be able to draw on our services when needed and without binding.

  • 8-17 Service Desk via chat og email på dansk og engelsk
  • SLA på reaktionstid - inden for en time ved P1
  • Security Incident Response på T/M
  • Ugentlig rapportering på oppetid
  • Cloud Arkitekter tilgængelige på T/M
  • Problem Management på T/M
  • Incident Management på T/M
  • Automatiseret Overvågning
  • Løbende Omkostnings Optimimering på T/M
  • Backup Management på T/M
  • Fuld AMS drifts team - 24/7

Alternatively, you can include even more in your service desk by choosing one of our other service packages

Service Desk - Basic
DKK 10.000 per month

Inclusive Partner-Led AMS

DKK 10.000 per month
Percentage of AWS Usage (excluding EC2 instances)

Automatically calculated every month by AWS, and each invoice will contain details.

EC2 instance hours
DKK 0.90 per hour

Regardless of operating system or chip architecture

DKK 0.90 per hour
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